The creative house. Brand architecture, identity, packaging, campaigns and film, made by people whose names you know, for brands that have to be chosen in four seconds by someone standing in an aisle.
NEW YORK · MILANO · MADRID22 CASES PUBLISHED8 MARKETSHUMAN LED
The Workshop is the four-week programme almost every engagement starts with. Services is the six disciplines we ship. Markets is the eight categories we know cold.
Everything you know goes in. One decision comes out.Scroll the drawing
BEFORE WEEK ONE
A business knows more than it can use.
Team calls. Leadership interviews. Sales decks. Customer reviews. The competitive set. What the shelf says and what answer engines say. All of it true, none of it in one place, and no two people reading it the same way.
WEEK 1 · INTERVIEWS AND ALIGNMENT
First we listen.
One to one interviews with the people who hold a piece of the brand. Everyone is asked the same questions and almost nobody gives the same answer. That is the finding. At Moss it was one hundred employees, one hour each, on camera.
WEEK 2 · INVESTIGATION
Then we go and look.
The market, the category and the competitive set, read end to end. Pack, site, social, retail, pricing, search. You cannot find the position that is open without proving which ones are already taken.
WEEK 3 · STRATEGY AND CREATIVE, TOGETHER
Then it gets decided.
Most brand problems are unmade decisions. Week three is where they get made, in one room, by the people who can make them. Every thread gets pulled through until one sentence is left that the whole business can stand behind.
WEEK 4 · WHAT YOU LEAVE WITH
One sentence becomes a system.
The core turns into three things you can hold: the strategy, the messaging and the design system. Written down, so a person who has never met us can produce against them. The books on the table are real ones: Panolini, PACT Capital, Made for Living.
THE LAB · WHERE THE STUDIO HANDS OVER
The system gets an operating system.
The same three documents are loaded into the AOS, the layer our agents read before they make anything. They listen, draft, design, check, publish and measure, every day, against the decision you made in week three. A person approves what ships.
MULTIPLIED
One decision, on everything.
Pack, site, social, campaign, retail, sales deck, film. Seven surfaces, one argument. The test is the one week four runs: does the word survive contact with the furthest corner of the business.
A customer never sees the workshop. They notice, consider, buy and come back, and at each point the brand says the same true thing. That is what four weeks buys.
Making complicated simple. It is the hardest thing to do well, and it is the whole job.
Every brand arrives with more information than a customer will ever read and less clarity than a customer needs in four seconds. Our work is the compression: finding the one true thing, then defending it across every surface the brand touches.
We do not sell volume of message. We sell the decision that makes the volume unnecessary. Thirty years of doing that, in three countries, across food, fashion, construction, health, technology and the arts.
THE OBJECT · WHERE A BRAND IS ACTUALLY TOUCHED
THE CRAFT
Marks, type and print, drawn rather than specified.
Custom typography, hand-drawn marks, illustration systems and printed objects. The parts of the work that cannot be bought off a shelf, and the parts a customer feels before they can name why.
4SISTERS · THE FOUR SISTERS, DRAWN
CUSTOM TYPE · CRAFT WITHOUT COSTUME
MARTIN FOODS · THE M AS TWO PEOPLE REACHING OUT
BRIGHT AUTISM · A SHAPE THAT NEVER READS AS A DIAGNOSIS
NILUU · THE MARK, WHERE IT COMES FROM
BELCARE · BEL AND CARE, HELD APART ON PURPOSE
NEIGHBORS · THE WORDMARK
ILLUSTRATION · LUIGI POMODORO · BUTTER BELLE · CHICKEN BOB · CHELSEA CHEESE
TAMARÍ · THE PAINT, THE BRAND'S ONLY TEXTURE
PRINT · BRIGATI, FOR THE FEW
GET LICENSED · SEALED, SIGNED, KEPT
CIFO · THE MARK, IN PRINT
MOSS · I'M MOSS
ONE HUNDRED EMPLOYEES, ONE HOUR EACH, ON CAMERA. THE CAMPAIGN CAME OUT OF WHAT THEY SAID.
FILM AND PHOTOGRAPHY
Real people, real places, no stock.
We shoot the workforce, the founder, the family and the street. Where a category reaches for a library image, we put a camera in front of the person the brand is actually about.
4SISTERS · THE ORIGIN FILM, HAND DRAWN
PANOLINI · NO TAPES, NO FUSS. JUST A PERFECT FIT.
BETTER NOT YOUNGER · THE CAMPAIGN FILM
MOSS · THE WORKFORCE FILMS DOING THE HIRING
FACES OF MOSS
FACES OF MOSS
FACES OF MOSS
FACES OF MOSS
NONCHALANT · ON SET
TAMARÍ · THE KEY PHOTOGRAPH
THE STANDARD
If a line only works for the flagship, it is a campaign, not a structure.
Every decision we make gets pushed to the furthest corner of the business to see whether it holds. That is the difference between a look and a system, and it is the reason clients like Moss have kept us in house for four years rather than four months.
WHERE IT LANDS
Packaging, retail and the street.
The last piece of communication before a decision, and the first piece after it. Shelf, box, hand, wall.
MADE FOR LIVING · COLOUR CODED BY ABSORBENCY, FOUND IN ONE PASS
PANOLINI · SIZE 2, CIAO
PANOLINI · SIZE 4, THE COLOSSEUM
AVELINA · THE PANCAKE AND WAFFLE MIX
NEIGHBORS · BOXED FOR THE DRIVEWAY HANDOVER
TAMARÍ · THE CASE AND THE GIFT BOX
BRIGATI · OPENED ONCE, KEPT AFTERWARDS
NONCHALANT · THE UNBOXING, KEPT SILENT
GET LICENSED · WHERE THE DECISION GETS MADE
TAMARÍ · OUT OF HOME, THE STREET
Unmatched creativity, passion and charisma.
SCOTT MOSS · CEO, MOSS CONSTRUCTION
THE PROOF
Twenty-two cases, told as arguments.
Problem, move, proof. Every case carries the strategy that produced the work, not only the work.