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Two children at the oven, waiting on a tray of cookies
← WORK·NEIGHBORS

Neighbors

Bake your dreams.
WHAT WE DID
Brand strategyJust cause definitionVisual identityLogo designMessaging architecturePackagingCampaign creativeSocial creativeExperiential strategyContent and copywritingOrdering platform design
SECTORFood · fundraising
DISCIPLINESStrategy · Identity · Messaging architecture · Campaign · Experiential
OWNERMeryl Kennedy
FORKids, schools and their communities
SCROLL
THE CONTEXT

Meryl Kennedy, a longstanding client, acquired a storied cookie dough factory with a specific vision: an avenue for kids to build entrepreneurial skills and fund things their communities need.

The factory came with a product and a customer list. It did not come with the reason any of it mattered.

Neighbors cookie dough
THE COOKIE DOUGH FACTORY THAT SWEETENS LIVES
THE CHALLENGE

The communication was dispersed, and the final benefit was missing.

When we started, the brand talked about product. The kids being impacted and transformed by the opportunity, the entire point of the acquisition, were nowhere in the story.

It also carried none of the Kennedy family's own values. Love, compassion and community care, all of it inherited from Meryl's grandfather, a southern pastor who called every single person he met neighb.

THE INSIGHT
He called everyone neighb.
The name was already sitting inside the family history. Not a naming exercise, a recovery. Once the brand is called Neighbors, everything else has to behave neighbourly: the tone, the logo, the ordering process, the way a twelve year old is spoken to.
A child in an I am Neighbors t-shirt
THE WORD BECOMES SOMETHING A CHILD CAN CLAIM
THE STRATEGY

We redefined the just cause around the ultimate beneficiary.

Not the buyer, not the school, not the factory. The child. The goal we wrote is to empower children to reach the American dream by participating in their communities and learning entrepreneurial skills young.

That single decision reorders everything downstream. A fundraising company sells cases of product. A platform for young entrepreneurs sells a first experience of running something, and the product is how it gets funded.

THE MARK

The smiling cookie came off. Two hands went on, and they form the N.

The old logo was dark red type and a smiling cookie: a product mark for a product business. The new one is two light orange hands coming together into the letter N. Support, made structural rather than stated.

THE WORDMARK · TWO HANDS FORMING THE N
CHOCOLATE CHIP
WHITE CHOCOLATE MACADAMIA
THE RANGE, BOXED FOR THE DRIVEWAY HANDOVER
EAT OR BAKE · THE TUB
STATIONERY · THE MARK AT ITS SMALLEST
THE STORY, TOLD OUT LOUD

We rewrote the mission and put it where it cannot be missed.

The company's original purpose, and the reason a family entered this field at all, moved to the front of every surface. Then the people: the kids running the sale, the mother and CEO, the neighbours who buy.

BAKE YOUR DREAMS
MOM AND CEO · SOCIAL
CRAZY ABOUT COOKIES
OUT OF HOME · THE KIDS, NOT THE PRODUCT
EDITORIAL · TIME TO CHOOSE
THE PLATFORM

From a tedious process to a journey that invites you into your own community.

We oversaw the design of the internal platform where kids and schools place their orders. What had been complicated and administrative became a simple, streamlined path a young person can run themselves.

That matters more than it sounds. If the tool is hard, the adult takes over, and the child learns nothing. Simplicity here is the difference between a fundraiser and an education.

The Neighbors ordering platform
THE ORDERING PLATFORM · SIMPLE ENOUGH THAT THE CHILD STAYS IN CHARGE
THE SITE · MISSION FIRST, CATALOGUE SECOND
THE SCHOOL DECK · THE ARGUMENT FOR THE ADULTS
THE RESULT
An industrial site turned into a dream factory.
By redefining the brand architecture around the child, Neighbors became one of the most important fundraising companies in the United States, and a platform where kids explore what is possible while funding the things their communities need.
THE PROOF
1MARK · TWO HANDS FORMING AN N
neighbTHE WORD A SOUTHERN PASTOR USED FOR EVERYONE
2AUDIENCES SPOKEN TO AT ONCE: THE CHILD AND THE PARENT
USAMONG THE COUNTRY'S LEADING FUNDRAISING COMPANIES