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SERVICES

CRISIS COMM

CRISIS COMMUNICATIONS

SERVICES

CRISIS COMM

CRISIS COMMUNICATIONS

Crisis Communications Page

Protecting Reputation. Shaping Perception. Restoring Trust.

In today’s environment of radical transparency, reputations are no longer shaped slowly, they are formed, challenged, and dismantled in real time.

Social media, anonymous platforms, and algorithm-driven amplification have created an unprecedented vulnerability for businesses and individuals alike. A single post, leak, or misinterpreted moment can escalate into a full-scale reputational crisis within hours, often fueled by misinformation, speculation, or malicious intent.

Crisis communications is no longer about reacting to the news cycle. It is about controlling narrative velocity, psychological framing, and institutional credibility across platforms, stakeholders, and borders.

RDLB Agency operates at the intersection of media strategy, human psychology, and influence campaigns, helping organizations and leaders navigate their most sensitive moments with clarity, discipline, and authority.

Consultation with Clients over Communications

Our Crisis Communications Philosophy

The most effective crisis response is not loud. It is precise, calm, and strategically invisible where necessary.

We work with a global network of senior media professionals and communications strategists, intimately associated with leading PR firms and newsrooms across North America, Latin America, and Europe, and supported by seasoned advisors who understand how perception is formed, defended, and repaired at scale.

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Our approach is grounded in three principles:

  • Psychological Control
    Understanding how fear, outrage, trust, and tribal behavior shape public reaction

  • Narrative Engineering
    Reframing events before external actors define them for you

  • Institutional Alignment
    Ensuring messaging consistency across leadership, legal, media, employees, investors, and regulators


This is not publicity management.
This is reputation architecture under pressure.

Global Communications Reach

Global Crisis Advisory Benchmarks

Our approach is informed by widely recognized crisis and reputation management practices seen across leading global advisory firms such as Edelman, Brunswick Group, Sard Verbinnen & Co., FGS Global, and Kekst CNC, each known for excellence in high-stakes corporate, financial, governmental, and reputational matters.


RDLB operates independently, integrating these established standards with proprietary psychological, cultural, and narrative strategies tailored for today’s digitally accelerated risk environment.

Types of Crisis Communications We Manage

Local Crisis Communications

New York Avenue

City, state, or community-level incidents

Common Triggers:

  • Employee misconduct or termination disputes

  • Local media investigations

  • Social media backlash or viral accusations

  • Community relations breakdowns


Services Include:

  • Rapid response messaging and holding statements

  • Media monitoring and sentiment analysis

  • Local press engagement and narrative correction

  • Internal employee communications

  • Stakeholder reassurance frameworks

Regional Crisis Communications

Regional Communications Reach

Multi-state, national, or regional market exposure

Common Triggers:

  • Executive or founder scrutiny

  • Product failures or recalls

  • Regulatory or compliance investigations

  • Activist pressure or coordinated online attacks


Services Include:

  • Executive positioning and spokesperson coaching

  • National media strategy and briefing materials

  • Message discipline across departments and partners

  • Investor, board, and institutional communications

  • Long-term reputation recovery planning

International & Cross-Border Crisis Communications

International Communications Capability

Multi-country or global exposure

Common Triggers:

  • Geopolitical sensitivity or government scrutiny

  • Cross-border legal or regulatory actions

  • International press narratives diverging by culture

  • Reputation risk affecting global partnerships


Services Include:

  • Multi-language messaging frameworks

  • Cultural and geopolitical narrative calibration

  • International media coordination

  • Government, embassy, and institutional alignment

  • Global stakeholder trust rebuilding strategies

Strategy and Order for Communications

Specialized Crisis Scenarios

  • Executive & Founder Reputation Defense

  • Litigation & Legal Communications Support

  • Financial & Investor Confidence Crises

  • Misinformation & Disinformation Campaign Response

  • Corporate Restructuring & Layoff Communications

  • Government, NGO, or Activist Pressure Events

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Why RDLB Agency

  • Global media and PR firm connectivity

  • Psychology-driven narrative strategy

  • Discretion, speed, and senior-level involvement

  • Experience across business, government, and public affairs

  • Clear thinking under pressure, no reactive noise


We do not amplify crises.
We contain, reframe, and resolve them.

Contact us to begin a private advisory call.
Discretion assured. Strategic clarity delivered.

Confidential Consultation

If your organization or leadership team is facing a sensitive moment, or preparing for one, early intervention is critical.

Schedule a confidential consultation with RDLB Agency to:

  • Assess reputational risk exposure

  • Understand narrative vulnerabilities

  • Review relevant past case studies

  • Design a proactive or defensive communications strategy

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